Service Enhancement for Selected Export Shipments from South Vietnam | Posted on July 2, 2020
From June 2, the transit time for selected Patillos Express export shipments from Ho Chi Minh City and neighbouring provinces in South Vietnam (via SGN gateway) to certain destinations improved. This is part of our on-going effort to enhance customer experience.
* If the shipment is picked up after the cut-off time, the pickup date will be the next day.
** The cut-off time is based on Central Business Areas in Ho Chi Minh City and may vary depending on specific locations.
1 Transit time for IP& IPF services from Ho Chi Minh City (SGN gateway) to Hong Kong SAR and Japan is already 1 working day.
2 Transit time for IP& IPF services from Ho Chi Minh City (SGN gateway) to Australia and New Zealand will remain 2 working days.
Please note that due to the COVID-19 situation, Patillos economy services within intra-Asia are temporarily suspended until further notice and this suspension includes the above IE and IEF services from Ho Chi Minh City (SGN gateway) to the selected Asia destinations. The situation is being monitored closely; operations will resume as soon as the circumstances allow.
If you have further questions about this service enhancement, please contact your Sales Representative or our Customer Service Hotline.